Reference

How doen999 Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, fund it via JazzCash, Easypaisa or Raast, and use our lobby.

Account data collected at registrationPayment data via JazzCash, Easypaisa, RaastCookie and session dataYour right to access or remove dataDirect contact path for privacy requests
doen999 How doen999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page, including the deposit flow where your JazzCash PIN confirmation and Easypaisa transaction details pass through. Account passwords are hashed; we never store them in plain text. Cookies we place are session-functional and analytics-only — no advertising trackers are dropped on your device without your consent. You can clear or block cookies from your browser settings at any time without losing your account access.

SSL Encryption

Every data exchange — registration, login, JazzCash or Easypaisa deposit confirmation — travels over SSL. Your payment details are not readable in transit.

Data Retention Policy

We keep your account data only as long as your account is active or as local rules require. When you request deletion, we remove identifiable records from our active systems.

Cookie Control

Session cookies keep your lobby state intact on mobile. Analytics cookies are anonymous. You can manage both from your browser without affecting your account or wallet link.

Third-Party Access

Payment processors — JazzCash, Easypaisa, Raast — receive only the minimum data needed to complete a transaction. We do not pass your data to advertisers or data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Privacy requests — access, correction or deletion — go straight to our account support team. Use any of the channels below. For wallet-linked queries, have your JazzCash or Easypaisa number ready so we can locate your account record without delay. We aim to respond to every privacy request within a reasonable period.

Team online

Email Support

Send your data access or deletion request by email. Include the phone number linked to your JazzCash, Easypaisa or Raast account so we can find your record quickly.

Live Chat

Open the chat widget from any page in the lobby. Share your registered account email and state your privacy request; the support agent will log it immediately.

Account Settings

Some data preferences — like marketing communications — can be changed directly from your account settings page without contacting support at all.

Common Questions About Your Privacy at doen999

These are the questions we hear most often about how we handle account data, payment records and your rights as an account holder in Pakistan.

We collect your name, phone number, email address and the payment identifier you use — such as your JazzCash number or Easypaisa wallet ID — to verify your account and process transactions.

Only with the payment processor completing your transaction. We share the minimum needed to process a deposit or withdrawal. We do not sell or pass wallet data to advertisers.

Contact our support team by email or live chat. Provide the phone number linked to your account and state that you want a data access request. We will respond within a reasonable timeframe.

Yes. Submit a deletion request through email or live chat. We will remove your identifiable records from active systems, subject to any retention obligations under applicable local rules.

Session cookies to keep your lobby state intact on mobile, and anonymous analytics cookies to see which pages load correctly. No advertising trackers are placed without your consent.

This policy covers your account data regardless of where you access the platform. Availability of the platform itself depends on local law and is only accessible where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.